Dispatchers play crucial role when lives are on the line
When people think of first responders, they often think of the people showing up to a scene with lights and sirens. They don’t always think of the 911 dispatchers who take those calls.
Nate Coffield with the Union County Sheriff’s Office hopes that public awareness of the job grows and continues, even as this week comes to a close.
April 13-19 was National Telecommunicators Appreciation Week, a time to highlight work done by dispatchers in the police and sheriff’s departments.
“Not everyone thinks about them and they are literally the first responders,” said Coffield, who serves as the communications director for the UCSO. “They are the people that the public talks to first whenever they are …
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